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An Overview of OpenMind

A Brief History of OpenMind
  • Founded November 1989 - Ended September 1993
  • Phase 1 - Research and Planning: November 1989 to March 1990
  • Phase 2 - OpenMind Network Start-Up: April 1990
    -- 70 subscribers as of July 1992
    -- County Mental Health Directors Association (58 counties) committed to work with OpenMind
    -- Collaborative agreements with major state associations and members of the CA Mental Health Coalition
    -- over 1500 documents on research, housing, supported education, public policy and other subjects

Mental Health Events in California during early 1990s
  • Realignment of mental health funding created new roles for state and county mental health departments which, ideally, required new levels of communication within and between these entities.
  • AB 904 called for long-term planning which included a call for electronic databases and networking.
  • AB 3777 described the creation of integrated service system models.
  • There was a budget crisis in the state of California. Funds for mental health were being drastically reduced annually which meant that private non-profits, self-help groups and families were, by default, becoming a more integral part of mental health care.

The Problems
  • Mental disabilities are pervasive.
  • Major stigma attached to mental disabilities.
  • Inadequate insurance coverage.
  • Effects of deinstitutionalization.
  • Under-funded and overloaded mental health programs.
  • No integrated mental health system.
  • Over-reliance on medication as the solution.

The Keys To The Solution
  • Empower individuals with information and connections so that they can find the support and tools to help themselves and each other (reduce isolation, overcome stigma).
  • Educate people about psychiatric disabilities and build coalitions to advocate for changes in funding, resource allocation and insurance coverage.
  • Promote collaboration between and among providers and people who use mental health services to ensure that services truly address the mental health customers needs in the most cost effective way.
  • Create a database of mental health related information to help develop systemic planning capabilities.
  • Use information, financial, and human resources in effective and innovative ways.

The Concept: Public Access Networking
  • A process that helps people share ideas and find common ground to continously improve services.
  • A process that facilitates collaboration among mental health service consumers and providers.
  • A level playing field where public information is made accessible to all people who are interested. This enables everyone to contribute to planning and evaluation of the service delivery system.
  • A system and a mindset that builds community consciousness.

The Product: OpenMind
A computer-based mental health resource network, which included:
  • Electronic Library - Timely and relevant information bases
  • Electronic Conferencing - Interactive communication for discussion, debate, & consensus building
  • Electronic Mail - One-to-many and one-to-one communications
  • Electronic Bulletin Board - A place to post notices and news items
  • Electronic Calendar - Master schedule of events
  • Electronic Rolodex - Local, county, state & national mental health organizations & materials

Vision, Mission, and Values
MIND Inc. envisioned a world where mentally disabled people live fulfilling lives - free to develop their fullest potential. OpenMind's mission was to get the right information to the right people quickly enough to prevent psychiatrically disabled people from becoming homeless or institutionalized or commiting suicide. MINDs goal was to become a hub for communication and information sharing in the mental health community (among and between those who plan, provide, advocate for and use mental health services). MIND was committed to:
  • fostering whole-system/big picture thinking,
  • empowering individuals with tools and information to help themselves,
  • a customer focused/consumer-directed mental health system,
  • making public access to public information a reality,
  • engendering continuous improvement in the mental health community,
  • public/private partnerships for mental health solutions.

Business Relationships
  • Respected national, state, and academic information suppliers, included: -- Mental Health Policy Resource Center, Washington, DC -- Boston University Center for Psychiatric Rehabilitation, Boston, MA -- California Department of Mental Health -- California Self Help Center -- California Coalition for Mental Health
  • The CONNECT Business Information Network
  • CompuMentor

People of MIND Inc.
MIND Inc. Staff included:
  • Director of Market Relations
  • Director of Operations
  • Network Administrator
  • Office Manager

Board of Directors
  • Fiscal oversight
  • Expertise in organizational design & development, project management
  • Guidance for business strategy and organizational health

  • Linder Allen; Penny Howe Gallo; Rev. Ruth Kirk; Vincent A. Moley; Christina Redse Stefanek; Don Yates, Ph.D.

Advisory Council
This was a group of respected and innovative leaders in the mental health community who:
  • represented major constituency groups in mental health
  • provided insights into the information and communication needs of the mental health community
  • recommended pricing, information needs and protocols
  • audit and evaluate OpenMind's effectiveness

Tony Elite, M.D., Chief, Office of Prevention, State Department of Mental Health
Richard Hasher, Chairperson, Bay Area Network of Mental Health Clients
Dave Graziani, Clinical Director, Napa State Hospital
Ruth Kirk, Past President, Napa State Hospital Alliance for the Mentally Ill
Jerry Marks, Computer Support Specialist, San Francisco County Mental Health
Jay McDonald, Stomp Out Stigma Network
Tom O'Brien, Assistant Mental Health Director, Santa Cruz County
Nancy Presson, Assistant Clinical Director, San Francisco County Mental Health
Barry Sawyer, Representative, California Council of Community Mental Health Agencies
Barlow Schuyler, Director, Mental Health Resource Center of Santa Cruz County
Paul Taylor, President, California Association of Social Rehabilitation Agencies
Nancy Thomas, Administrator, Alameda County Network of Mental Health Clients
Ellen Bass Walker, Program Executive, The Zellerbach Family Fund